Rack nice, it's packed shaped top Thank you for your
11 Dec 2019 23:49
It's very very. Gentle no תלינו. Good looking
10 Dec 2019 00:12
The product is well packed, the box is slightly wrinkled, but the shelves themselves feel great. The store added a gift-keychain.
2 Dec 2019 03:18
Good, nice and cheap. Thank you
29 Nov 2019 09:36
The shelf is generally good but, in some places on it as if small chips, it is not clear from what they are. in the kit were given two hooks on the adhesive tape, and two hooks with some incomprehensible fasteners. packed in a box and in yellow tape. delivery was selected from the Rashn Federation in the end 12 days on the way, I brought the courier before that I called and agreed on the time. In general, it is normal, but chips of course upset.
23 Nov 2019 12:00
Delivery three days to Moscow. Super, very satisfied. Packed well. All intact
23 Nov 2019 11:21
Shelves, good, strong. Delivered the courier home, well packed. In the kit to the shelf 2 plastic hooks for fastening (embedded in the wall), the board is also attached to the base, the shelf is solid) I liked it, I will order more
20 Nov 2019 12:04
The order came quickly, delivered the couriers without problems. The design is good, though the tree is rough, the photo shows CHiPs (but yes not critical). Varnished and will be good.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Cozy Vibes (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://cozy-vibes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.